In these Terms and Conditions we, our or us refers to Spotless Punch Ltd.
- Acceptance of Terms
1.1 By accessing www.spotlesspunch.co.uk (the Website) you agree to be bound by
these Terms and Conditions and accept our Privacy Policy set out elsewhere on the
Website. If you do not accept these terms you should not use the services offered
on the Website and should leave immediately.
1.2 You agree that you will not use the Website for any illegal purpose or in any
way that may impair the performance, corrupt the content or otherwise reduce the
functionality of the Website. You also agree not to attempt to compromise the security
of the Website or attempt to gain access to secured areas or sensitive information.
- Modification
2.1 We reserve the right to change these Website terms without notice. The new terms
will be posted upon the Website and your continued use of the Website will be considered
acceptance of them. You are advised to check the Website terms regularly.
2.2 We may at any time modify or remove any part of the Website without warning
or incurring liability as a result of such action.
2.3 We check prices for products that are displayed on the Website but sometimes
a small number of the products are mis-priced. We will verify prices as part of
our despatch procedure. If the correct price is lower, we will charge you the lower
amount and send you the product. If the correct price is higher than our stated
price we will at our discretion either contact you for instructions before despatch
or cancel your order and notify you of the cancellation.
- Your Account
3.1 When you use the Website you are responsible for maintaining the confidentiality
of your account and password and for preventing unauthorised access to your account.
You accept responsibility for all activities that occur under your account or password
and will take all necessary steps to keep your password confidential and secure.
You must inform us immediately if you believe your password has become known to
another or is being used in an unauthorised manner.
3.2 You must ensure that the details you provide to us are correct and complete
and you must tell us immediately of any changes.
3.3 We reserve the right to refuse access to the Website, terminate accounts, remove
or edit the content or cancel orders at our discretion. If we cancel an order it
will be without charge to you.
- Returns
4.1 If you are a consumer you may return to us any item purchased from the Website
within 7 working days of the day after the item was delivered. This is your statutory
entitlement within the European Union.
4.2 To return an item please send it to us at the address stated on the Website
in perfect condition with complete packaging and a copy of your invoice or order.
We can then send you a replacement or refund your payment if you prefer.
4.3 Please tell us whether you wish to have a replacement or a refund. Your statutory
rights within the European Union entitle you to a refund if you so wish. We will
pay refund by crediting the account of the debit or credit card with which you have
paid us. You are responsible for the cost of postage or other carriage to return
your purchase to us.
4.4 If Products are damaged please return them to us within 7 working days of your
receiving them for replacement. For damaged goods we will refund the cost of your
postage to return the goods to us.
- Warranties
5.1 Spotless Punch Ltd warrant that at the date of supply any item purchased from
our Website will correspond with its published specification and with the description
we give to it on the Website. However, we reserve the right to discontinue any products
or to change specifications at any time without notice.
- Liability
6.1 Spotless Punch Ltd will be responsible to you for direct loss you suffer as
a result of Spotless Punch Ltd breaching these conditions once a contract for sale
has been formed.
6.2 Spotless Punch Ltd will not be liable to you for any indirect, special or consequential
damages including loss of business, revenue, profits, data or anticipated savings
in relation to your use of the Website or any other loss which was not reasonably
foreseeable to us.
6.3 Spotless Punch Ltd does not limit in any way its liability by law to you for
death or personal injury caused by our negligence or breach of duty.
6.4 Spotless Punch Ltd does not limit or exclude any statutory rights you may have
as a consumer.
- Copyright
7.1 All intellectual property rights of Spotless Punch Ltd and intellectual property
rights relating to the Website are and remain those of Spotless. This includes trademarks,
trade names, patents, registered design and copyright including any intellectual
property rights derived from the design or functioning of the Website.
7.2 In using the Website you agree to respect the intellectual property rights of
Spotless. You will not copy, download, transmit, reproduce, print or exploit for
commercial purposes any material contained within the Website.
- Third Parties
The Website may contain hyperlinks to websites operated by other parties. We do
not control such websites and take no responsibility for their content. The inclusion
of hyperlinks to such websites does not imply any endorsement of views or information
contained on such websites.
- Invalidity
If any part of these Terms and Conditions is unenforceable (including any provision
in which we exclude our liability to you) the enforceability of any other part of
these conditions will not be affected.
- Privacy
You acknowledge and agree to be bound by the terms of our Privacy Policy found on
this Website.
- Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations
if the delay or failure arises from any cause which is beyond our reasonable control.
This condition does not affect your statutory rights.
- Governing Law
12.1 This Website is controlled and operated by Spotless Punch Ltd located in England.
The contract in relation to your use of the Website shall be governed by and interpreted
in accordance with English law and English Courts shall have jurisdiction to resolve
any disputes.
12.2 If you access this Website from locations outside of England and Wales, you
do so on your own initiative and you are responsible for compliance with local laws
which may apply.
12.3 Spotlesspunch.co.uk is the Website site address operated by Spotless Punch
Ltd. Spotless Punch Ltd operate from the following address in the UK:
Spotless Punch Ltd
Cromwell Road
Redhill
RH1 1RT
Tel: 01737 742020
12.4 Spotless Punch Ltd is a wholly owned subsidiary the Spotless Group.